Empowering the Construction of a Knowledge Management Operation Mechanism with Large Language Models: A Case Study of Power Enterprises

Shi Yadong, Zeng Liangbo, Xu Boyu, Yu Yifan

Knowledge Management Forum ›› 2026, Vol. 11 ›› Issue (3) : 281-292.

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Knowledge Management Forum ›› 2026, Vol. 11 ›› Issue (3) : 281-292. DOI: 10.13266/j.issn.2095-5472.2026.024  CSTR: 32306.14.j.issn.2095-5472.2026.024

Empowering the Construction of a Knowledge Management Operation Mechanism with Large Language Models: A Case Study of Power Enterprises

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Abstract

[Purpose/Significance] The research on constructing pathways for large language models to empower the knowledge management operation mechanism of Guangdong Power Grid Corporation aims to revolutionize traditional knowledge management models, enhance the efficiency of knowledge flow and value mining capabilities, and provide intelligent support for organizational decision-making and innovation. [Method/Process] By deconstructing concepts related to knowledge management in power enterprises, examining trends in knowledge management operations in the era of artificial intelligence, analyzing case studies of large language models empowering knowledge management operations in energy-related enterprises, and summarizing the efforts in building the knowledge management operation mechanism at Guangdong Power Grid Corporation, this study validated that large language models can indeed empower the construction of knowledge management operation mechanisms in power enterprises. [Result/Conclusion] Large language models can assist power grid companies in achieving the operational goals of making tacit knowledge explicit, institutionalizing operations, and realizing the value of knowledge within their knowledge management frameworks.

Key words

power enterprises / knowledge management / knowledge management operations / artificial intelligence / large language models

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Shi Yadong , Zeng Liangbo , Xu Boyu , et al. Empowering the Construction of a Knowledge Management Operation Mechanism with Large Language Models: A Case Study of Power Enterprises[J]. Knowledge Management Forum. 2026, 11(3): 281-292 https://doi.org/10.13266/j.issn.2095-5472.2026.024

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Funding

China Southern Power Grid management innovation project titled "Research on the Knowledge Management Operation Capability Building of Guangdong Power Grid Company"(GDKJXM20240794)
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