Research on the Optimization Path of AI Empowering Library Reader Service from the Perspective of Data Elements

Zou Kai, Tan Xinyu, Fu Liyun, Jiang Zhiyi

Knowledge Management Forum ›› 2025, Vol. 10 ›› Issue (5) : 397-414.

Knowledge Management Forum ›› 2025, Vol. 10 ›› Issue (5) : 397-414. DOI: 10.13266/j.issn.2095-5472.2025.026  CSTR: 32306.14.CN11-6036.2025.026

Research on the Optimization Path of AI Empowering Library Reader Service from the Perspective of Data Elements

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Abstract

[Purpose/Significance] This study aims to clarify the optimization path of library reader service empowered by AI from the perspective of data elements, and to provide suggestions for libraries to make more effective use of AI for digital intelligent transformation and promote the release of library value. [Method/Process] Guided by the data value chain theory, information ecology theory and perceived value theory, relevant influencing factors were extracted through grounded interviews from the perspective of data elements, and Fuzzy-ISM was used to divide the three-level influencing paths according to the extracted 15 categories. The characteristics of independent group and dependent group were identified by MICMAC analysis. [Result/Conclusion] The influence path of 15 factors in three dimensions of data subject, data environment and data ontology was determined, and the underlying independent group composed of data storage and technical facilities was established, which was the root driving force of service optimization. By influencing other factors, users' perceived value was affected, so as to achieve a closed loop of value. It provides ideas for the transformation of "data-value" in library.

Key words

data ecology / artificial intelligence / fuzzy interpretative structure model / digital intelligence library

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Zou Kai , Tan Xinyu , Fu Liyun , et al. Research on the Optimization Path of AI Empowering Library Reader Service from the Perspective of Data Elements[J]. Knowledge Management Forum. 2025, 10(5): 397-414 https://doi.org/10.13266/j.issn.2095-5472.2025.026

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邹　凯：论文指导及修改；

谭欣宇：论文撰写及修改；

傅立云：论文指导及修改；

蒋知义：论文指导及修改。

Funding

Scientific research project of Department of Education of Hunan Province titled "Evaluation Research on Public Cultural Service Satisfaction of Grassroots Libraries under the Background of Digital Countryside"(22A0086)

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