[Purpose/Significance] Currently, universities are facing both opportunities and challenges brought by artificial intelligence (AI), as well as dual pressures in the construction of "Double First Class" universities. Achieving the assistance of AI in cultivating high-quality talents and building high-quality disciplines is of great significance. [Method/Process] From the perspective of (soft) knowledgeization and knowledge services, this paper took a problem-oriented approach to analyze artificial intelligence and “soft knowledgeization” of higher education., and reveal its essential symbiotic relationship with AI, based on the real challenges faced by universities, the priority of talent cultivation, the distinctive characteristics of soft knowledge that influence students and faculty, and the competitive dynamics among administrators, educators, and students. Based on the cultivation of soft knowledge talents as the inevitable choice and breakthrough for universities to alleviate dual pressures, the study analyzed the mission of soft knowledge talents cultivation and proposed a knowledge service system to support this educational approach. [Result/Conclusion] By implementing customized educational strategies grounded in knowledge services, fostering open collaboration, and integrating liberal arts and sciences, universities—particularly undergraduate institutions—can improve the quality of talent training. This approach aims to develop unique, competitive individuals equipped with strong soft knowledge and nurture high-end innovative talents with a robust foundation in both liberal arts and sciences. Ultimately, this strategy promotes sustainable development amid dual pressures competition, contributing to the cultivation of talents essential for high-level security and quality development in the era of artificial intelligence.