Research on Knowledge Exchange Efficiency Measurement of Technical Question-Answering Community Based on SBM-Malmquist

Ding Nan, Cao Weizhuo, Xiang Mengmeng

Knowledge Management Forum ›› 2022, Vol. 7 ›› Issue (2) : 101-115.

PDF(1749 KB)
PDF(1749 KB)
Knowledge Management Forum ›› 2022, Vol. 7 ›› Issue (2) : 101-115. DOI: 10.13266/j.issn.2095-5472.2022.009

Research on Knowledge Exchange Efficiency Measurement of Technical Question-Answering Community Based on SBM-Malmquist

  • Ding Nan, Cao Weizhuo, Xiang Mengmeng
Author information +
History +

Abstract

[Purpose/significance] The current research on knowledge exchange in technical Q&A communities is not perfect. This article uses data envelopment analysis method to study the efficiency of knowledge exchange in technical Q&A communities, and finds the differences and changing laws between different sectors to provide references for improving community management and improving the efficiency of knowledge exchange. [Method/process] Based on the construction of the knowledge exchange efficiency evaluation index system, 15 popular sections of the “OSCHINA” community were used as the research samples, and the static and dynamic efficiency values of the knowledge exchange are calculated and analyzed deeply based on the SBM model and the Malmquist index. [Result/conclusion] The average knowledge exchange efficiency among the 15 popular sections of the “OSCHINA” community is good, but the gap between the sections is large, and the overall knowledge exchange efficiency is on the rise trend, mainly because the technological progress change index increases 19.50%. The increasing rate indicates that technological revitalization is the main reason for the increase in the efficiency of knowledge exchange in the “OSCHINA” community, but a certain degree of mismanagement has occurred and the utilization of resources is low.

Key words

technical question-answering community / SBM model / Malmquist index / knowledge exchange efficiency / OSCHINA

Cite this article

Download Citations
Ding Nan, Cao Weizhuo, Xiang Mengmeng. Research on Knowledge Exchange Efficiency Measurement of Technical Question-Answering Community Based on SBM-Malmquist[J]. Knowledge Management Forum. 2022, 7(2): 101-115 https://doi.org/10.13266/j.issn.2095-5472.2022.009
PDF(1749 KB)

Accesses

Citation

Detail

Sections
Recommended

/