知识管理实践与企业市场绩效的结构方程模型研究

  • 刘刚 ,
  • 李荣彬
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  • 香港理工大学工业与系统工程学系知识管理及创新研究中心

网络出版日期: 2025-04-28

Knowledge Management Practices and Firm Market Performance: AStructure Equation Modeling Approach

  • Liu Gang ,
  • Li Rongbin
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  • Knowledge Management and Innovation Research Center, Department of Industrial and SystemsEngineering

Online published: 2025-04-28

摘要

[目的/意义] 以中国大陆企业为研究对象,旨在研究知识管理实践与中国企业市场绩效的关系。[方法/过程] 运用问卷调查进行数据收集,通过结构方程模型方法进行假设检验。[结果/结论] 发现以知识为导向的人力资源管理在提升员工满意度、客户价值创造和市场绩效方面有显著作用。

本文引用格式

刘刚 , 李荣彬 . 知识管理实践与企业市场绩效的结构方程模型研究[J]. 知识管理论坛, 2016 , 1(2) : 145 -155 . DOI: 10.13266/j.issn.2095-5472.2016.019

Abstract

[Purpose/significance]This study aims to examine the relationships among knowledge management practices, the customer value creation, the employee job satisfaction and the market performance of firms in mainland China. [Method/process] Data was collected by questionnaire survey and the hypotheses were tested by structural equation modeling approachin this research. [Result/conclusion] It reveals that knowledge-oriented human resource management plays a significantly positive role in the customer value creation, the employee job satisfaction and the market performance of firms.
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