知识管理实践与企业市场绩效的结构方程模型研究

刘刚, 李荣彬

知识管理论坛 ›› 2016, Vol. 1 ›› Issue (2) : 145-155.

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知识管理论坛 ›› 2016, Vol. 1 ›› Issue (2) : 145-155. DOI: 10.13266/j.issn.2095-5472.2016.019

知识管理实践与企业市场绩效的结构方程模型研究

  • 刘刚, 李荣彬
作者信息 +

Knowledge Management Practices and Firm Market Performance: AStructure Equation Modeling Approach

  • Liu Gang, Li Rongbin
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摘要

[目的/意义] 以中国大陆企业为研究对象,旨在研究知识管理实践与中国企业市场绩效的关系。[方法/过程] 运用问卷调查进行数据收集,通过结构方程模型方法进行假设检验。[结果/结论] 发现以知识为导向的人力资源管理在提升员工满意度、客户价值创造和市场绩效方面有显著作用。

Abstract

[Purpose/significance]This study aims to examine the relationships among knowledge management practices, the customer value creation, the employee job satisfaction and the market performance of firms in mainland China. [Method/process] Data was collected by questionnaire survey and the hypotheses were tested by structural equation modeling approachin this research. [Result/conclusion] It reveals that knowledge-oriented human resource management plays a significantly positive role in the customer value creation, the employee job satisfaction and the market performance of firms.

关键词

知识管理 / 企业市场绩效 / 客户价值创造 / 员工工作满意度 / 知识导向型人力资源管理 / 结构方程模型

Key words

knowledge management / market performance / customer value creation / employee job satisfaction / knowledge-oriented human resource management / structural equation modeling

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刘刚, 李荣彬. 知识管理实践与企业市场绩效的结构方程模型研究[J]. 知识管理论坛. 2016, 1(2): 145-155 https://doi.org/10.13266/j.issn.2095-5472.2016.019
Liu Gang, Li Rongbin. Knowledge Management Practices and Firm Market Performance: AStructure Equation Modeling Approach[J]. Knowledge Management Forum. 2016, 1(2): 145-155 https://doi.org/10.13266/j.issn.2095-5472.2016.019

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