交互距离视角下的同步在线课堂学生满意度影响机制研究

吴江; 易梦馨; 马芸芸

doi:10.13266/j.issn.2095-5472.2021.023

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知识管理论坛 ›› 2021, Vol. 6 ›› Issue (5) : 239-251. DOI: 10.13266/j.issn.2095-5472.2021.023

学术探索

交互距离视角下的同步在线课堂学生满意度影响机制研究

作者信息 +

Research on the Influence Mechanism of Student Satisfaction in Synchronous Online Courses from the Perspective of Transactional Distance

Author information +

文章历史 +

摘要

[目的/意义] 同步在线课堂是在线教育中一种被广泛采用的重要方式。为改善同步在线课堂的教学质量，提升学生满意度，文章从交互距离视角，来探究同步在线课堂中对话、结构和交互距离对学生满意度的影响机制，以及不同课堂类型下的影响机制是否有所差异。[方法/过程] 以高校学生为研究对象，结合“输入-过程-输出”模型和交互影响距离理论，构建研究的概念模型，在线发放调查问卷收集研究数据，并通过构建结构方程模型进行实证研究。[结果/结论] 同步在线课堂中，对话和结构都对满意度有显著影响。其中交互距离在对话和满意度之间起部分中介作用，课堂类型在对话和交互距离之间起调节作用。因此，在线学习平台设计人员和教师都应注意到对话、结构维度下交互的重要性。平台设计人员应通过提升平台中交互功能使用的便利性、灵活性来促进用户对交互功能的使用；教师应该有意识地在课堂开展过程中加强交互，同时还应该在不同类型的在线课堂中，有所侧重地展开对话维度下的两个交互。

Abstract

[Purpose/significance] Synchronous online courses are widely adopted as an important method in online education. In order to improve the teaching quality and increase students’ satisfaction in synchronous online courses, this paper based on the transactional distance theory, explored the mechanism of the impact of dialogue, structure and interaction distance on student satisfaction in synchronous online courses, and whether the different course types would lead to different results. [Method/process] For an empirical test of our research model, we collected data from individuals via online channels. Our questionnaires were distributed to students from Wuhan University and other universities. [Result/conclusion]The results show that in synchronous online courses, dialogue and structure both have a significant impact on satisfaction. Among them, the interaction distance plays a partial mediating role between dialogue and satisfaction, and the course types play a moderating role in the relationship between dialogue and interaction distance. Therefore, designers and teachers of online learning platforms should pay attention to the importance of interaction in the dimension of dialogue and structure. Platform designers should promote the user's use of interactive functions by enhancing the convenience and flexibility of using interactive functions in the platform. Teachers should consciously strengthen interactions in the course. At the same time, they should also focus on the development of two interactions in the dialogue dimension in different types of online courses.

导出引用

吴江 , 易梦馨 , 马芸芸. 交互距离视角下的同步在线课堂学生满意度影响机制研究[J]. 知识管理论坛. 2021, 6(5): 239-251 https://doi.org/10.13266/j.issn.2095-5472.2021.023

Wu Jiang , Yi Mengxin , Ma Yunyun. Research on the Influence Mechanism of Student Satisfaction in Synchronous Online Courses from the Perspective of Transactional Distance[J]. Knowledge Management Forum. 2021, 6(5): 239-251 https://doi.org/10.13266/j.issn.2095-5472.2021.023

中图分类号： G420

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