
社会媒体情境下跨区域突发事件应急决策支持体系研究
Research on the Establishment of Cross-Region Emergency Decision Support System under the Context of Social Media
[目的/意义] 社交网络、微博等社会媒体的出现和快速发展给突发事件应急管理带来了全新的机遇与挑战。社会媒体情境下跨区域突发事件应急决策支持体系的构建与研究,不仅能够丰富和发展突发事件应急管理理论,而且能为跨区域突发事件应急决策提供科学依据和实践指导。[方法/过程] 针对跨区域突发事件应急决策所面临的数据多源而信息挖掘利用不充分的问题,结合社会媒体数据的特点, 从多源信息融合的视角充分考虑多种信息源之间的相关性及其之间可能存在的交互关系,并基于此构建一套跨区域突发事件应急决策支持体系,探讨建立健全该体系所面临的五大关键问题,提出简要的应对措施。[结果/结论] 将动态的Web社会媒体信息引入突发事件应急决策,并将其与已有应急信息进行快速、有效的融合并加以综合利用,有助于提高突发事件应急决策的准确性和时效性,使其在突发事件决策分析和应急管理方面发挥积极作用。
[Purpose/significance] The rapid development of social media, social network, micro-blog and other social mediahave brought new opportunities and challenges to emergency management. Related works will not only fulfill and extend present theories in fields of emergency management, but also provide scientific basis and guidance for the cross-region emergency decision. [Method/process] On the basis of the careful consideration on the characteristics of social media data and the existing problems faced by cross-region emergency decision, a novel cross-region emergency decision supportframework based on multiple information sources fusion is proposed and constructed. Then five key issues for the perfection of the cross-region emergency decision support system are probed, and countermeasures are briefly presented. [Results/conclusion] Introducing dynamic web social media information into cross-region emergency decision and integrating it with other emergency information will help to improve the accuracy and effectiveness of emergency decision,which will play an active role in emergency decision analysis and emergency management.
social media / emergent events / emergency decision support / multiple information sources fusion
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