基于fsQCA的社会化问答社区知识隐藏行为组态研究

卢新元; 许小庆; 王雪霖

doi:10.13266/j.issn.2095-5472.2022.004

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知识管理论坛 ›› 2022, Vol. 7 ›› Issue (1) : 37-48. DOI: 10.13266/j.issn.2095-5472.2022.004

学术探索

基于fsQCA的社会化问答社区知识隐藏行为组态研究

卢新元 ¹^,² ,
许小庆 ¹^,² ,
王雪霖 ¹^,²

作者信息 +

Study on the Configuration of Knowledge Hiding Behaviors in Social Q&A Community Based on FsQCA

Lu Xinyuan ¹^,² ,
Xu Xiaoqing ¹^,² ,
Wang Xuelin ¹^,²

Author information +

文章历史 +

摘要

[目的/意义] 知识隐藏行为不仅不利于个体知识的产生，也会对社会化问答社区的健康发展造成影响。探究社会化问答社区中用户知识隐藏行为产生的原因，对丰富社会化问答社区用户行为相关理论、引导平台进行优化具有重要意义。[方法/过程] 从组态视角出发，基于个人—环境匹配理论，运用模糊集定性比较分析方法（fsQCA）对问卷采集的157个有效样本进行分析，探究价值观一致性、人际相似性、外部需求匹配、内部需求匹配以及能力匹配共5个变量对知识隐藏行为的组合影响。[结果/结论] 获得高、非高程度的知识隐藏行为产生的组合路径，发现需求匹配对知识隐藏行为起到关键影响作用，并通过对比分析发现用户更倾向于知识隐藏，而想要降低知识隐藏行为，则需要加强多方面条件的匹配。

Abstract

[Purpose/significance]Knowledge hiding behavior is not only detrimental to the generation of individual knowledge, but also affects the healthy development of social Q&A communities. Exploring the causes of users’ knowledge hiding behaviors in social question-and-answer communities is of great significance to enrich relevant theories of user behaviors in social question-and-answer communities and guide the optimization of platforms. [Method/process] From the perspective of configuration, based on the person-environment matching theory, the fuzzy-set qualitative comparative analysis method (fsQCA) was used to analyze 157 valid samples collected from the questionnaire. The combined effects of value congruence, interpersonal similarity, needs-supplies fit based on external motivations, needs-supplies fit based on internal motivations and demands-abilities fit on knowledge hiding behaviors were explored. [Result/conclusion] To obtain the combination path of high and low degree knowledge hiding behaviors, this study finds that demand matching plays a key role in knowledge hiding behaviors. Through comparative analysis, it is found that users are more inclined to knowledge hiding and reduce knowledge hiding behaviors, it is necessary to strengthen the matching of various conditions.

导出引用

卢新元 , 许小庆 , 王雪霖. 基于fsQCA的社会化问答社区知识隐藏行为组态研究[J]. 知识管理论坛. 2022, 7(1): 37-48 https://doi.org/10.13266/j.issn.2095-5472.2022.004

Lu Xinyuan , Xu Xiaoqing , Wang Xuelin. Study on the Configuration of Knowledge Hiding Behaviors in Social Q&A Community Based on FsQCA[J]. Knowledge Management Forum. 2022, 7(1): 37-48 https://doi.org/10.13266/j.issn.2095-5472.2022.004

中图分类号： G206

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